/Casestudy/Enhanced Field Operations with a Custom Mobile App for Osho Chemical – Agrochemical Industry
Optimizing Field Operations with a Tailored Mobile App for Osho Chemical
Executive Summary
Osho Chemical Industries Ltd, a prominent provider of agrochemicals and industrial solutions in Africa, faced challenges with manual workflows, inefficient customer assignments, and high CRM costs. The company sought a solution to streamline field operations and improve efficiency.
BiztechCS developed a custom mobile app that addressed these challenges by automating appointment scheduling, optimizing route management, and integrating geofencing for real-time tracking. The app also enabled real-time data capture, improved data accuracy, and empowered field teams with actionable insights. This solution significantly enhanced operational efficiency, reduced manual work, and transformed Osho Chemical’s field operations and customer service processes.
Project Highlights
Reduced CRM licensing costs by streamlining operations and automating workflows.
Improved appointment scheduling and customer management, enhancing field team efficiency.
Automated opportunity tracking and workflows, ensuring timely follow-ups and approvals.
Increased field team productivity with real-time tracking and task management.
Improved data accuracy and faster customer responsiveness with real-time data capture and insights.
