/ Casestudy / Empowering Lubi Pumps with SuiteCRM-Based Mobile App for Operational Efficiency
Optimizing Operations and Workforce Efficiency with a CRM Solution for Lubi Pumps
Executive Summary
Lubi Pumps has been a premier manufacturer of motors and water pumps since 1965 and offers a range of over 4500 products. With a reputation for providing the most dependable and innovative products, Lubi Pumps needed a better way to manage day-to-day business, field activities, and reporting.
To address the challenge, Lubi Pumps partnered with BiztechCS to implement a custom mobile CRM solution based on SuiteCRM. The custom mobile solution streamlined appointment scheduling, reporting in real-time, and expense tracking. By moving away from the paper and pen model, Lubi Pumps was able to improve management oversight and increase productivity.
Project Highlights
- Automated reporting reduced manual work and improved accuracy in data tracking.
- A custom CRM enhanced mobility with better scheduling and task management.
- On-site expense tracking improved cost transparency and overhead control.
- Role-based access boosted collaboration while securing sensitive data.
- Workflow automation minimized inefficiencies and increased productivity.
- Real-time insights enabled faster decision-making and better resource allocation.