- Multiple languages based on Microsoft Dynamics 365
- Access controls that can be managed by Microsoft Dynamics 365 Admin
- Layout (fields according to the entity) settings to Add/Edit, Details, and List for each entity
- Customer can register from the app based on rights given by Admin
- Case and Service Activity integration
- Push notification for Case and Service updates
- Reporting Dashboard: Open Complaints, Today’s Schedule Activities, etc.
Technologies
C#, Dynamics 365, WCF, Xamarin
Words that make an impact
Alexander
BigFoot B.V
It was a pleasant journey, I am very happy with the results: Alexander
I have known Biztech for about 10 years now. This year I had an idea, and my first thought was to ask Biztech to help me turn my idea into an app. The 3-month journey went by quickly as Team Biztech continually interacted with me to ensure the end product resonated with my vision. It is truly amazing to discover that we were on the same page and Biztech was efficiently able to build a unique app based on my requirements.
Richie Bello
CEO - Dealer Source Group & Universal Solutions MMP, LTD an Automotive Sales Trainer and consultant.
Great team, effective, unbelievable productivity, impressive work: Richie Bello
We were facing challenges to market our website and getting desired traffic and results from the website. And we approached Biztech for our PHP and upcoming JS restructuring. We needed code restructuring and wanted to make the site SEO-friendly. Biztech helped us with the restructuring, made it user-friendly & responsive, and prepared it for search engine optimization. Their experts made it easier for us to understand where our website was lacking and optimized it for better marketing.
Fernando Delgado
CIO - El Camino Real Charter High School
We can always count on Team Biztech
Biztech has helped us in many ways in the last 5-6 years. We have embarked on several ventures with different applications ranging from ERP to iOS apps to stand-alone applications for inventory management. Specifically, regarding Odoo development, they have helped us overcome many challenges. Biztech is very fast and responsive. They are really easy to talk to. We can always count on team Biztech in case of any issues. I have worked with them for many years and would highly recommend Biztech.
Alex Wrenn
Director - Essential Aids
They’ve got an experienced team and impressive communication skills: Alex Wrenn
I wanted to avail myself of customized solutions for our store improvement. With the help of custom store solutions, we wanted to increase the number of satisfied customers and grow with current market trends. Biztech helped us with our website development, design, and eCommerce needs. They've got an experienced team, and I am impressed with their communication skills. I found Biztech very efficient and am pleased with how they handled things for us.
The Challenges
Layout Settings Issue
We had to develop a module for the admin to set fields for Add, Detail and List Layout for different entities in addition to the default and custom fields. Also, the app had to show layout and fields set by admin showing different types of Microsoft Dynamics 365 data.
Languages Management For App
We needed to have dynamic language settings so our solution would be compatible with the languages activated in Microsoft Dynamics 365. To provide customers with ease, there should be a language selection option so that customers can select their preferred language.
App Integration Vulnerability
There was a need to enable a way that users could connect to Microsoft Dynamics 365 without credentials because those are confidential and cannot be passed to each customer.
The Solutions
Dynamic Layout Settings
For this, we equipped our app with a Drag and Drop option so the admin can select the entity, layout (Edit/List/Details) and fields that they want to show to their customers. Along with that we have provided Registration layout settings where admin can select fields to set them in Registration form.
Multiple Languages For App
We have added a dedicated page for language setting for the admin where he can set all the languages. Based on that the customer will be able to set the preferred language and he will view all the details like Labels, Messages, Titles, etc. in the selected language.
Secure App Connection
We have provided a way where customers can communicate with Microsoft Dynamics 365 in a secure way using Microsoft Azure.
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